Using your dental insurance at London Dental Centre

How does it work?

Navigating dental insurance can sometimes be confusing. To make things easier, we've created this guide to help you understand how to use your dental insurance at our clinic. Follow these steps to ensure a smooth process from treatment to reimbursement.

Step 1: Check Your Dental Insurance Policy

Before scheduling your appointment, it is crucial to:

  • Review Your Policy: Check the details of your dental insurance policy to understand your coverage. Look for information about covered treatments, any exclusions, and the process for reimbursement.

  • Contact Us: If you are unsure about your coverage, feel free to email us at info@thelondondentalcentre.co.uk. We can help clarify which treatments are typically covered by insurance providers like Bupa, Vitality, AXA, Unum, and Simplyhealth.

Step 2: Book Your Appointment

Once you’ve confirmed your coverage:

  • Schedule Your Visit: Book an appointment through our website or call us directly.

  • Inform Us About Your Insurance: Let us know which insurance provider you are with when you book your appointment.

Step 3: Undergo Treatment

At your appointment:

  • Receive the Treatment: Our dental professionals will provide the necessary treatments as discussed.

  • Payment: You will need to pay for the treatment at the time of service.

Step 4: Obtain an Invoice

After your treatment:

  • Request an Invoice: We will provide you with a detailed invoice that outlines the services performed and the amount paid.

Step 5: Submit the Invoice to Your Insurance Provider

To receive reimbursement:

  • Prepare Your Claim: Use the invoice we provided to submit a claim to your insurance provider.

  • Follow Your Provider’s Process: Each insurance company has its own process for submitting claims. Refer to your policy or contact your provider for specific instructions.

Step 6: Receive Reimbursement

Your insurance provider will:

  • Review Your Claim: They will assess the claim based on your policy.

  • Reimburse You: According to the terms of your policy, you will receive reimbursement for the covered amount directly from your insurance provider.

Important Tips

  • Documentation: Keep a copy of all invoices and any correspondence with your insurance provider.

  • Policy Details: Be aware of the reimbursement limits and any deductibles that may apply to your policy.

  • Timely Submission: Submit your claim as soon as possible to avoid delays.

Common Dental Insurance Providers

We have experience working with patients insured by the following providers:

  • Bupa

  • Vitality

  • AXA

  • Unum

  • Simplyhealth

If your insurance provider is not listed, please contact us, and we will be happy to assist you.

For any further questions or to book your appointment, please email us at info@thelondondentalcentre.co.uk or call us at 020 3667 7070.

We look forward to helping you maintain a healthy and beautiful smile!